Addictions Recovery Center, Inc. (ARC) in Medford, Oregon is a multidisciplinary behavioral health agency providing a comprehensive continuum of substance use and co-occurring mental health disorder treatment services in Southern Oregon. We are seeking a Residential Operations Manager to support comprehensive care and ensure client satisfaction for those receiving services in ARC’s Residential Treatment programs as they take their early first steps towards a life in recovery.

ARC’s Residential Operations Manager provides clinical and operational leadership and support for the delivery of residential substance use and co-occurring mental health disorders treatment and care; ensures the delivery of excellent client care and services; provides oversight of residential operations and assists with regulatory compliance; ensures that all services are delivered with a trauma-informed approach, ensures that the team receive all necessary trainings, and that corrective actions are documented and communicated in a timely manner. ARC’s Residential Operations Manager is trauma-informed, and their work is compatible with the philosophy and theory of recognized therapy models, as well as Addictions Recovery Center’s Guiding Principles, and the ethical guidelines of MHACBO and NAADAC.

The Residential Operations Manager is scheduled four days/32 hours a week, but as a manager and salaried employee occasional, additional work hours may be required.

Duties will include but are not limited to:

• Assuring client satisfaction at all intervals of the residential treatment process including: admissions, retention, completions, and overall daily service delivery.
• Mentoring, coaching, and supervising the residential operations team; particularly as it relates to best practices, crisis intervention, and trauma informed care
• Handling highly sensitive and confidential information
• Overseeing and providing (as necessary) 24/7 on-call service for the unit office
• Assuring schedules and case loads are distributed equally across the department, with consideration of acuity and level of care
• Developing professional relationships with key collaborators and community partners
• Assisting with regulatory compliance for all aspects of residential treatment services

ARC is an anti-harassment and anti-racism agency. The successful candidate will be responsible for creating and maintaining a professional, safe, and welcoming environment for all staff and clients.

Education, Credentials and Skills should include:

• High School Diploma or GED
• CADC or CRM certification preferred
• Minimum of 3 years management experience
• In depth understanding of professional code of ethics
• Understanding of and compliance with HIPAA and 42 CFR PART II
• Strong organization, strong communications, and listening skills a must

Compensation and benefits include:

• Most ARC employees are scheduled four-days a week to support their ability to maintain a healthy work and life balance; medical and sobering positions are scheduled to work three days a week.
• Starting salary is $56,110.08 to $64,524.59 depending on licensure and credentials, skills, and experience
• Three (3) to six (6) weeks of Vacation accrued per year, based upon years of service
• Paid Sick Time accrues up to 96.00 hours annually for most full time employees; up to 108 annually for medical and sobering employees; and is prorated for part time employees.
• Ten (10) Paid Holidays each year: New Year’s, MLK Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Christmas Day

Additional benefits include:

• Medical and Dental Health Coverage and a minimum $50,000 Basic Life & AD/D with no premium cost for employee coverage
• $6,000 per year Deductible Health Reimbursement Account (HRA)
• Additional Voluntary Benefits including Vision Coverage, Critical Illness & Accident Coverage, Guarantee Issue Supplemental Life Insurance at group premium rates, and Pet Insurance Discount
• Flexible Spending Account (FSA)
• 401k Retirement Plan with Employer Match and immediate vesting
• 20 hours paid per year for work-related professional training
• Assistance with work-related licensure/certification fees
• Employee Assistance Program (EAP)
• Reduced cost Mercy Flights household membership
• Qualified Employer for Public Service Student Loan Forgiveness and HRSA SUD Student Loan Repayment

Addictions Recovery Center, Inc. is committed to providing a safe and healthy environment for our staff and clients by maintaining a drug-free workplace. Applicants must be able to pass a criminal background check and pre-employment drug screen, including a screening for medical and recreational marijuana. All inquiries are confidential. Open until filled.

Please submit a complete resume and cover letter that briefly shares how you are qualified and why you are applying for this position. To apply online, fill out the form and attach a resume below. You may also submit your cover letter and resume by emailing HumanResources@AddictionsRecovery.org.

Don’t miss out on this opportunity – apply today!

Addictions Recovery Center, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

LGBTQIA2S+ applicants are encouraged to apply.