Receptionist - Addictions Recovery Center

Addictions Recovery Center, Inc. (ARC) is committed to the health and wellbeing of our staff. To meet this promise, we have implemented a maximum four-day workweek for the entire ARC team.

With this new schedule, most employees will work no more than 32 hours a week, and no employee will work more than 36 hours per week. Combined with our above market wages and robust benefits, this will ensure that everyone on staff is able to maintain a healthy work and life balance.

Keep reading to learn how a career as a Receptionist at ARC would offer you the opportunity to choose a healthier way of life.

Addictions Recovery Center, Inc (ARC) in Medford, Oregon is a behavioral health agency providing a trauma-informed, comprehensive continuum of substance use and co-occurring mental health disorder treatment services in Southern Oregon. We are seeking an Outpatient Services Receptionist to work with exciting multi-disciplinary treatment teams and make a positive difference in the lives of those seeking to recover from addiction

The successful candidate will work full-time in a fast-paced medical office environment and be the first point of contact for all existing or potential clients.

Duties will include but are not limited to:

• Providing excellent customer service as the first point of contact for existing and potential clients and the public;
• Maintaining several appointment schedules and computer data base systems;
• Generating reports, as required;
• Providing general office clerical support; and
• Answering multiple phone lines providing information, routing calls and taking accurate and detailed messages.

Education, Credentials and Skills should include:

• Front-desk reception experience in addictions treatment, medical or other human services environment, required;
• Professional appearance & demeanor;
• High-level understanding of excellent customer service;
• Advanced communication skills and ability to listen for clarity and understanding and respond accordingly;
• Excellent organizational skills of workload and office activities; and
• Moderate computer proficiency, including MS Office products.

Compensation and benefits include:

• ARC employees work no more than four-days a week to ensure they can maintain a healthy work and life balance;
• Competitive wage from $20.58 to $23.67 per hour, based on level of skill and experience;
• $750.00 sign-on bonus for the successful candidate (paid in two installments, 50% at three months active employment, remaining 50% at six months active employment);
• Three (3) to six (6) weeks of Vacation accrued per year, based upon years of service;
• Paid Sick Time accrues up to 96.00 hours annually; and
• Ten (10) Paid Holidays each year: New Year’s, MLK Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day,
• Veterans Day, Thanksgiving Day, Christmas Day.

Additional benefits include:

• Medical and Dental Health Coverage and a minimum $50,000 Basic Life & AD/D with no premium cost for employee coverage;
• $4,000 per year Deductible Health Reimbursement Account (HRA);
• Voluntary enrollment in Vision Coverage and Guarantee Issue Supplemental Life Insurance at group premium rates;
• Flexible Spending Account (FSA);
• 401k Retirement Plan with up to 5% Employer Match and immediate vesting;
• 20 hours paid per year for work-related professional training;
• Assistance with work-related licensure/certification fees;
• Employee Assistance Program (EAP);
• Reduced cost Mercy Flights household membership; and
• Qualified Employer for Public Service Student Loan Forgiveness and HRSA SUD Student Loan Repayment.

Applicants must be able to pass a criminal background check and pre-employment drug screen—including medical and recreational marijuana. All inquiries confidential. Open until filled.

Please submit a complete resume and cover letter that briefly shares how you are qualified and why you are applying for this position. To apply online, fill out the form and attach a resume below. You may also submit your cover letter and resume by emailing HumanResources@AddictionsRecovery.org.

Don’t miss out on this opportunity – apply today!

Addictions Recovery Center, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. LGBTQIA2S+ applicants are encouraged to apply .

Note to applicants: As of October 18, 2021, Oregon requires all healthcare employees to be vaccinated against COVID-19, with limited exceptions. This requirement applies to all Addictions Recovery Center, Inc. employees.