Addictions Recovery Center, Inc (ARC) in Medford, Oregon is a behavioral health agency providing a trauma-informed, comprehensive continuum of substance use and co-occurring mental health disorder treatment services in Southern Oregon. We are seeking an Outpatient Services Receptionist to work with exciting multi-disciplinary treatment teams and make a positive difference in the lives of those seeking to recover from addiction

The successful candidate will work full-time in a fast-paced medical office environment and be the first point of contact for all existing or potential clients.

Duties will include but are not limited to:

• Providing excellent customer service as the first point of contact for existing and potential clients and the public;
• Maintaining several appointment schedules and computer data base systems;
• Generating reports, as required;
• Providing general office clerical support; and
• Answering multiple phone lines providing information, routing calls and taking accurate and detailed messages.

Education, Credentials and Skills should include:

• Front-desk reception experience in addictions treatment, medical or other human services environment, required;
• Professional appearance & demeanor;
• High-level understanding of excellent customer service;
• Advanced communication skills and ability to listen for clarity and understanding and respond accordingly;
• Excellent organizational skills of workload and office activities; and
• Moderate computer proficiency, including MS Office products.

Compensation and benefits include:

• Competitive wage from $16.00 to $18.40 per hour, based on level of skill and experience;
• $750.00 sign-on bonus for the successful candidate (paid in two installments, 50% at three months active employment, remaining 50% at six months active employment);
• Health, dental, life, and LTD benefits at no cost for employee;
• Voluntary 401k retirement with employer match & immediate vesting;
• Additional optional benefits include vision, flexible spending account, and supplemental life;
• Generous Paid Leave including 17 vacation days to start, 10 paid holidays, 9 sick days, plus 20 hours professional training; and
• Qualified Public Service Student Loan Forgiveness.

Applicants must be able to pass a criminal background check and pre-employment drug screen—including medical and recreational marijuana. All inquiries confidential. Open until filled.

Please submit a complete resume and cover letter that briefly shares how you are qualified and why you are applying for this position. To apply online, fill out the form and attach a resume below. You may also submit your cover letter and resume by emailing HumanResources@AddictionsRecovery.org.

Don’t miss out on this opportunity – apply today!

Addictions Recovery Center, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. LGBTQIA2S+ applicants are encouraged to apply 🏳️‍🌈.

Note to applicants: As of October 18, 2021, Oregon requires all healthcare employees to be vaccinated against COVID-19, with limited exceptions. This requirement applies to all Addictions Recovery Center, Inc. employees.

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