Addictions Recovery Center, Inc. (ARC) is committed to the health and wellbeing of our staff. To meet this promise, we have implemented a fulltime, four-day workweek schedule for all ARC staff.
With this new schedule, most ARC employees are scheduled four-days a week, and medical and sobering positions are scheduled to work three days a week. Combined with our above market wages and robust benefits, this will support our team’s ability to maintain a healthy work and life balance.
Keep reading to learn how a career as ARC’s EHRS Specialist would offer you the opportunity for a healthier way of life.
KEY INFORMATION
• Title: EHRS Specialist
• Type: Full Time (4-day workweek, 32 hours)
• Work Model: Onsite
• Hourly Wage: $29.66 – $34.11
• Competitive Vacation & Benefits Package Details Below!
POSITION DETAILS
Addictions Recovery Center, Inc (ARC) in Medford, Oregon is a behavioral health agency providing a trauma-informed, comprehensive continuum of substance use and co-occurring mental health disorder treatment services in Southern Oregon. We are seeking a well-organized individual with excellent service skills to work as a EHRS Specialist and provide critical technical support, training, and process improvement for the agency’s electronic health record.
ARC’s EHRS Specialist is an integral part of our information technology team. They help build and maintain an electronic health record central knowledge base, provide essential technical support to system uses via phone, remote access and/or in person visits, and train employees on established workflows, processes and tools.
Duties will include but not be limited to:
- Help identify and implement new Electronic Health Record System
- Provide technical support to EHR system users via phone, remote access and/or in person visits with an emphasis on providing a positive and effective customer support experience
- Assist in identifying gaps in user knowledge to inform new training opportunities; provide system training as appropriate
- Investigate, document, and facilitate resolution of issues reported by end-users
- Report software concerns and issues to the vendor, as appropriate, and assist in managing issues through to resolution; escalate unresolved issues quickly as needed
- Maintain a basic understanding of agency regulatory requirements for service-delivery documentation, billing, and medical records retention in support of ongoing compliance needs
- Assist in developing and administering ongoing training program(s) to staff with focus on the efficient and accurate navigation and utilization of the EHR
ARC is an anti-harassment and anti-racism agency. The successful candidate will be responsible for creating and maintaining a professional, safe, and welcoming environment for all staff and clients.
EDUCATION, CREDENTIALS & SKILLS
Education, Credentials and Skills should include:
- High School Diploma/GED Required
- Bachelor’s degree in Health Information Management, Health Informatics, or a related field preferred
- A combination of post-secondary education OR training and/or demonstrated knowledge and experience with database systems and staff training
- Critical thinking and problem-solving abilities
- Excellent proficiency in computer usage and data entry
- Strong organizational, project management, and process improvement skills
- Exceptional interpersonal, verbal, and written communication skills
- Attention to detail
- Understanding of the agency’s mission, culture, and commitment to client success
COMPENSATION & BENEFITS
Compensation and benefits include:
- Most ARC employees are scheduled four-days a week to support their ability to maintain a healthy work and life balance; medical and sobering positions are scheduled to work three days a week
- Starting salary ranging from $29.66 to $34.11 hourly, depending on credentials, skills, and experience
- Three (3) to six (6) weeks of Vacation accrued per year, based upon years of service
- Sick time is accrued for all employees based on regularly scheduled hours
- Ten (10) Paid Holidays each year: New Year’s, MLK Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Christmas Day
Additional benefits include:
- Medical and Dental Health Coverage and a minimum $50,000 Basic Life & AD/D with no premium cost for employee coverage
- $6,000 per year Deductible Health Reimbursement Account (HRA)
- Additional Voluntary Benefits including Vision Coverage, Critical Illness & Accident Coverage, Guarantee Issue Supplemental Life Insurance at group premium rates, and Pet Insurance Discount
- Flexible Spending Account (FSA)
- 401k Retirement Plan with Employer Match and immediate vesting
- Assistance with work-related licensure/certification fees
- Employee Assistance Program (EAP)
- Reduced cost Mercy Flights ambulance household membership
- Qualified Employer for Public Service Student Loan Forgiveness and HRSA SUD Student Loan Repayment
APPLY TODAY!
Addictions Recovery Center, Inc. is committed to providing a safe and healthy environment for our staff and clients by maintaining a drug-free workplace. Applicants must be able to pass a criminal background check and pre-employment drug screen, including a screening for medical and recreational marijuana. All inquiries confidential. Open until filled.
Please submit a complete resume and cover letter that briefly shares how you are qualified and why you are applying for this position. To apply online, fill out the form and attach a resume below. You may also submit your cover letter and resume by emailing HumanResources@AddictionsRecovery.org.
Don’t miss out on this opportunity – apply today!
Addictions Recovery Center, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
LGBTQIA2S+ applicants are encouraged to apply .
Paid sick-time hours accrue for full-time employees based on the hours worked, and are prorated for part-time employees.