Are you looking for a career where you can have a positive, direct impact on the lives of individuals in the community – If you are looking for a caring, encouraging work environment – LOOK NO FURTHER! COME JOIN OUR DEDICATED TEAM!
Addictions Recovery Center in Medford, Oregon is seeking skilled Certified Recovery Mentor Services Supervisor to join our professional treatment teams; the ability to provide services with a work schedule that includes weekends and various shifts, is required.
The successful candidate will work fulltime – oversee and ensure the delivery of excellent peer services and client care by a team of Certified Recovery Mentors (CRM) throughout the agency; ensures compliance with guidelines and governing regulations; provides clinical supervision to Certified Recovery Mentors; ensures peer support services are provided with a trauma-informed approach, using motivational interviewing to assist clients in making informed, independent choices, gain information and support about community resources, and achieve self-determined goals. Activities and duties generally include, but are not limited to the following:
• Assist in the observation and review of peer delivered services as practical; achieving ongoing observation of all assigned CRM staff and peer services;
• Collaborate with program leadership regarding CRM staff assigned to their program/worksite;
• May oversee the management of ARC transitional housing;
• Assist in managing education and library resources;
• Utilize data to generate performance related information/reports related to CRM customer satisfaction, case management, CRM clinical record maintenance, and CRM productivity;
• Assure all file and information managed by CRM’s is consistent with operating rules;
• Participate in preparation for site visits or program reviews/reporting;
• Participate in developing and improving systems of care and program operations;
• Maintain a thorough knowledge and understanding of applicable OARs, Medicaid requirements, Behavioral Health networks, and community collaborations; attend meetings and represent the ARC as needed or assigned;
• Navigate all relevant software to accomplish tasks such as scheduling, data collection and appropriate chart notes in our Electronic Health record;
• Provide clinical supervision to CRM staff in collaboration with a CADC II supervisor;
• Monitor and assess the documentation skills of each CRM, offer support, guidance, and education regarding documentation standards for CRM across various programs;
• Maintain CRM staffing schedules and program supports;
• Ensure that the work performance of CRM staff is monitored, encouraged, supported, and training is provided as required, including, but not limited to the following areas:
o Following policies and procedures for CRM work performance and delivery of services;
o Maintaining daily CRM work duties and responsibilities;
o CRM crisis intervention and de-escalation skills and protocols;
o Utilizing a trauma informed approach;
o Developing and maintaining extensive knowledge of community services/resources;
• Report personnel issues to the appropriate program manager/supervisor, including deficiencies and accolades and maintain appropriate documentation of same;
• Collaborate with the appropriate program manager/supervisor and consult Human Resources Director regarding personnel concerns, documentation, and actions, as requested.
Credentials/Skills required include:
• Hold a current unincumbered Certified Recovery Mentor II certification; or have the ability to obtain a Certified Peer Mentor II certification within 6 months of hire as a supervisor – in this case you must hold a current unencumbered CRM certification;
• Completion of CRM supervisory training a plus; or ability to complete training within 6 months of hire as a supervisor;
• Minimum of 2 years’ of progressively responsible professional experience in program administration, with at least one year including supervisory responsibilities; OR
• A minimum of 2 years’ experience in management role; or more than 2 years’ experience employed in healthcare, mental health, addictions with some supervisory responsibility;
• CARF education and or practice a plus.
Competitive compensation and benefits, including:
• Competitive starting wage-based level on skill, experience, and certification;
• Health, Dental, Life, and LTD benefits (at no cost for employee);
• Additional optional benefits: vision, flexible spending account, etc.;
• 401k retirement with employer match & immediate vesting;
• Generous Paid Leave: vacation (17 days), holidays (9 days), sick (9 days), and professional training (20 hours);
• Qualified Public Service Student Loan Forgiveness Employer.
Applicants must be able to pass a criminal background check and pre-employment drug scree. All inquiries confidential. Open until filled.
Please submit a complete resume and cover letter that briefly shares how you are qualified and why you are applying for this position.
ARC is a private, non-profit health agency providing care in southern Oregon for 50 years including: detox & sobering services, residential addiction treatment, transition housing, outpatient care, and mental health services.