Addictions Recovery Center, Inc (ARC) in Medford, Oregon is a behavioral health agency providing a trauma-informed, comprehensive continuum of substance use and co-occurring mental health disorder treatment services in Southern Oregon. We are seeking a qualified, fulltime Billing Manager to provide leadership and oversight of our Billing Department to ensure accurate and timely processing of insurance billing for ARC services.

ARC’s Billing Manager contributes to the financial stability, longevity, and culture of the agency through organization, communication, and collaboration. They are critical to helping sustain ARC’s revenue stream and ensure the Billing Team has the tools necessary to make certain all work is accurate, and performed with a sense of urgency, in a positive, trauma-informed, and service-minded environment. They provide mentoring and coaching while monitoring the quality and consistency of work. They manage effective working relationships with insurance payers and partners alike. And they maintain open, ongoing lines of communication and collaboration with leadership and other departments across the agency – which is essential to the success of this position.

Duties will include but are not limited to:

• Developing and implementing practice-specific process improvement recommendations to secure positive results, monitor performance and improvements resolution plans for unfavorable trends;
• Enhancing and standardizing work-flow processes throughout the revenue cycle that assist in achieving consistency in maintaining the critical success factors outlined in our standard operating procedures;
• Producing and analyzing standard monthly reports that assist in the monthly forecast process;
• Monitoring and analyzing aging data;
• Scheduling and assigning billing duties and tasks to Billing Specialists, including insurance billing, payment posting and reporting, as well as establishing and managing effective working relationships with insurance payers;
• Following up to monitor the quality of staff work, and provide feedback, guidance, and support as needed;
• Mentoring and coaching staff to help them further develop their skills and experience;
• Ensuring that billing practices are consistent with operating policies and procedures, and meet timely filing requirements;
• Completing all necessary and requested billing reports, as requested, or required; and
• Working closely with the Chief Financial Officer to provide consistent review of account reconciliations, claim rejections, payor inaccuracies or inconsistencies, and any other issues identified.

The Billing Manager may also perform Billing Specialist functions and other tasks as needed.

Education, Credentials and Skills should include:

• 3 years’ experience in a supervisory and 2 leadership role;
• 2-3 years of direct medical billing experience (behavioral health billing experience preferred);
• AA/BA or equivalent combination of work experience and training;
• Ability to organize and manage multiple projects and priorities;
• A professional demeanor, strong customer services orientation; and excellent communication skills;
• Advanced competency in computer use, keyboarding, databases, and MS Office products; and
• An understanding of the agency mission and culture, and a commitment to client success.

Compensation and benefits include:

• Starting salary ranging from $61,191.00 to $70,369.00 annually, depending on credentials, skills, and experience;
• $1,500.00 sign-on bonus for the successful candidate (paid in two installments, 50% at three months active employment, remaining 50% at six months active employment);
• Health, dental, life, and LTD benefits at no cost for employee;
• Voluntary 401k retirement with employer match & immediate vesting;
• Additional optional benefits include vision, flexible spending account, and supplemental life;
• Generous Paid Leave including 17 vacation days to start, 10 paid holidays, 9 sick days, plus 20 hours professional training; and
• Qualified Public Service Student Loan Forgiveness and HRSA SUD Student Loan Repayment Employer.

Applicants must be able to pass a criminal background check and pre-employment drug screen—including medical and recreational marijuana. All inquiries confidential. Open until filled.

Please submit a complete resume and cover letter that briefly shares how you are qualified and why you are applying for this position. To apply online, fill out the form and attach a resume below. You may also submit your cover letter and resume by emailing

Don’t miss out on this opportunity – apply today!

Addictions Recovery Center, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. LGBTQIA2S+ applicants are encouraged to apply 🏳️‍🌈.

Note to applicants: As of October 18, 2021, Oregon requires all healthcare employees to be vaccinated against COVID-19, with limited exceptions. This requirement applies to all Addictions Recovery Center, Inc. employees.

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