Addictions Recovery Center, Inc. (ARC) in Medford, Oregon is seeking a qualified, fulltime Billing Manager to provide leadership and oversight of our Billing Department to ensure accurate and timely processing of insurance billing for ARC services.

ARC’s Billing Manager contributes to the financial stability, longevity, and culture of the agency through organization, communication, and collaboration. They are critical to helping sustain ARC’s revenue stream and ensure the Billing Team has the tools necessary to make certain all work is accurate, and performed with a sense of urgency, in a positive, trauma-informed, and service-minded environment. They provide mentoring and coaching while monitoring the quality and consistency of work. They manage effective working relationships with insurance payers and partners alike. And they maintain open, ongoing lines of communication and collaboration with leadership and other departments across the agency – which is essential to the success of this position.

Duties will include but are not limited to:

• Develop and implement practice-specific process improvement recommendations to secure positive results, monitor performance and improvements resolution plans for unfavorable trends;
• Enhance and standardize work-flow processes throughout the revenue cycle that assist in achieving consistency in maintaining the critical success factors outlined in our standard operating procedures;
• Produce and analyze standard monthly reports that assist in the monthly forecast process;
• Monitor and analyze aging data;
• Schedule and assign billing duties and tasks to Billing Specialists, including insurance billing, payment posting and reporting, as well as establishing and managing effective working relationships with insurance payers;
• Follow up to monitor the quality of staff work, and provide feedback, guidance, and support as needed;
• Mentor and coach staff to help them further develop their skills and experience;
• Ensure that billing practices are consistent with operating policies and procedures, and meet timely filing requirements;
• Complete all necessary and requested billing reports, as requested, or required; and
• Work closely with the Chief Financial Officer to provide consistent review of account reconciliations, claim rejections, payor inaccuracies or inconsistencies, and any other issues identified.

The Billing Manager may also perform Billing Specialist functions and other tasks as needed.

Credentials and Skills required include:

• 3 years’ experience in a supervisory and 2 leadership role;
• 2-3 years of direct medical billing experience (behavioral health billing experience preferred);
• AA/BA or equivalent combination of work experience and training;
• Ability to organize and manage multiple projects and priorities;
• A professional demeanor, strong customer services orientation; and excellent communication skills;
• Advanced competency in computer use, keyboarding, databases, and MS Office products; and
• An understanding of the agency’s mission and culture, and a commitment to client success.

Compensation and benefits include:

• ARC employees work no more than four-days a week to ensure they can maintain a healthy work and life balance;
• Starting salary ranging from $61.152.00 to $70,324.80 annually, depending on credentials, skills, and experience;
• $2000.00 sign-on bonus for the successful candidate (paid in two installments, 50% at three months active employment, remaining 50% at six months active employment);
• Three (3) to six (6) weeks of Vacation accrued per year, based upon years of service;
• Paid Sick Time accrues up to 96.00 hours annually; and
• Ten (10) Paid Holidays each year: New Year’s, MLK Day, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Christmas Day.

Additional benefits include:

• Medical and Dental Health Coverage and a minimum $50,000 Basic Life & AD/D with no premium cost for employee coverage;
• $6,000 per year Deductible Health Reimbursement Account (HRA);
• Additional Voluntary Benefits including Vision Coverage, Critical Illness & Accident Coverage, Guarantee Issue Supplemental Life Insurance at group premium rates, and Pet Insurance Discount;
• Flexible Spending Account (FSA);
• 401k Retirement Plan with Employer Match and immediate vesting;
• 20 hours paid per year for work-related professional training;
• Assistance with work-related licensure/certification fees; • Employee Assistance Program (EAP);
• Reduced cost Mercy Flights household membership; and
• Qualified Employer for Public Service Student Loan Forgiveness and HRSA SUD Student Loan Repayment.

Applicants must be able to pass a criminal background check and pre-employment drug screen—including medical and recreational marijuana. All inquiries confidential. Open until filled.

Please submit a complete resume AND cover letter that briefly shares your qualifications and why you are applying for this position by emailing To submit in-person, please bring your cover letter and resume to 1003 East Main Street, Suite 104 in Medford.

ARC is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. LGBTQIA+ applicants are encouraged to apply 🏳️‍🌈.

Note to applicants: As of October 18, 2021, Oregon requires all healthcare employees to be vaccinated against COVID-19, with limited exceptions. This requirement applies to all Addictions Recovery Center, Inc. employees.

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